West Carolina Tel Selects Centina for End-to-End Service Assurance
South Carolina Operator Chooses vSure as they Transform their
Operations
PLANO, Texas–(BUSINESS WIRE)–lt;a href=”https://twitter.com/hashtag/Analytics?src=hash” target=”_blank”gt;#Analyticslt;/agt;–Centina,
the leading provider of network management and strategic assurance
solutions for operators undergoing digital transformation, announced
today they have been selected by West Carolina Tel (WCTEL) to assure
their networks as they look to provide their customers with the fastest,
most reliable communications available today. WCTEL provides voice,
data, video, wireless and security services in western South Carolina.
WCTEL selected Centina’s vSure® solution for end-to-end network and
service assurance with a focus on assuring ethernet services and
adhering to service level agreements (SLA). As part of a continual
effort to improve customer service, vSure will also be used to provide
Customer Portals and as the main displays for network health in WCTEL’s
new state-of-the-art network operations center (NOC). In addition, WCTEL
plans to leverage vSure to provide a managed NOC service to other
service providers.
“We are proud to be a part of the ongoing investment WCTEL is making in
their operation,” said Jim Odom, Vice President of Sales, Americas at
Centina. “vSure was a strategic decision for the company looking to
improve customer experience and prepare for the future.”
The majority of WCTEL’s customers are served via a state-of-the-art
fiber to the home network. This network enables WCTEL to offer
symmetrical Internet speeds of up to 1 Gbps. The fiber investment was
recognized by NTCA designating Abbeville as a smart rural community.
“We selected vSure because it was the best fit for our transformation.
The solution is quick to deploy and easily managed. It offers a single
view of our entire network and is scalable to meet our growing needs,”
said Jeff Wilson, CEO at WCTEL.
To learn more about how Centina’s vSure solution is helping operators
transition to the future, visit centinasystems.com.
Centina
Centina is the market leader in service assurance analytics and network
performance management solutions, partnering with operators globally as
they undergo digital transformation. The company’s unrivaled domain
expertise in assuring networks and services leveraging its flagship
vSure® product ensures that today’s service providers continue to
provide outstanding customer experience while facing unprecedented
change. To learn more how Centina is assuring operators make the best
decisions on the road to network virtualization, visit www.centinasystems.com.
Contacts
Gregg Hara
Centina
+1-469-298-0471 ext 1515
gregg@centinasystems.com
Lyndsay Pocorobba
SmartMark Communications, LLC for Centina
+1-215-504-4272
lyndsay@smartmarkusa.com