Keypoint Intelligence Recognizes Xerox with BLI 2024 Smart Workplace Software Line of the Year Award

Xerox’s Intelligent Document Processing and workflow automation solutions awarded for the sixth consecutive year

NORWALK, Conn.–(BUSINESS WIRE)–Xerox Holdings Corporation (NASDAQ: XRX) announced that Keypoint Intelligence has awarded the company with the Buyers Lab (BLI) 2024 Smart Workplace Software Line of the Year Award. The award recognizes the vendor with the most exceptional portfolio of applications, software and services that help solve modern workplace challenges. Xerox has been named the award recipient for six consecutive years and a total of 10 times since 2014.

In the Keypoint Intelligence study, Xerox improved upon past award-winning showings due to the company’s continued advancement in key areas, including:

“Xerox is committed to helping our clients with their digital transformation efforts as they adapt to an ever-changing hybrid work environment,” said Terry Antinora, Vice President and General Manager, Global Offering Solutions at Xerox. “Powered by artificial intelligence and analytics, we automate complex business processes to enable a productive work experience from anywhere.”

Xerox’s vast portfolio of category-leading applications was a critical factor in Keypoint’s decision to grant the company this award. Notable solutions include:

  • Intelligent Document Processing and the Xerox® DocuShare® Content Management Platform and full family of services and solutions can handle many of the manual tasks associated with document processing, such as extracting data from documents, classifying documents, routing documents to the appropriate people or departments, and managing document workflows.
  • Xerox® Workflow Central Service and Xerox® ConnectKey® Apps and connectors make it easy to instantly transform paper and digital documents on any device including PCs, tablets, mobile devices and MFPs automating the most tedious document centric tasks.
  • XMPie cross-media marketing delivers data-driven and personalized communications and fully automated omnichannel campaign management.
  • Xerox® FreeFlow ® Software for print production eliminates time-consuming manual tasks, boosts capacity and reduces operating costs.
  • CareAR Service Experience Management platform prevents and resolves problems using guided augmented reality and interactive 3D visual support reducing equipment downtime.

“Our market research shows that the top business priorities for IT-purchase decision makers in 2024 and beyond include improving data and document security, migrating to cloud-based solutions, shifting from paper to electronic processes, and adopting advanced workflow solutions such as IDP and RPA,” said Jamie Bsales, Principal Analyst in Keypoint Intelligence’s Workplace Group. “Our annual Smart Workplace Solutions Line of the Year study seeks to identify the document imaging original OEM that has the strongest portfolio of products and services to meet those customer needs, and this year Xerox proved it is exactly that partner.”

Xerox digital collaboration tools and process automation solutions are available through direct and dealer channels, providing broader access to the technology organizations need to improve the way they work.

About Xerox Holdings Corporation (NASDAQ: XRX):

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more at and explore our commitment to diversity and inclusion.

About Keypoint Intelligence:

For over 60 years, clients in the digital imaging industry have relied on Keypoint Intelligence for independent hands-on testing, lab data, and extensive market research to drive their product and sales success. Keypoint Intelligence has been recognized as the industry’s most trusted resource for unbiased information, analysis, and awards due to decades of analyst experience. Customers have harnessed this mission-critical knowledge for strategic decision-making, daily sales enablement, and operational excellence to improve business goals and increase bottom lines. With a central focus on clients, Keypoint Intelligence continues to evolve as the industry changes by expanding offerings and updating methods, while intimately understanding and serving manufacturers’, channels’, and their customers’ transformation in the digital printing and imaging sector.

Xerox®, ConnectKey®, FreeFlow ® and DocuShare(R) are trademarks of Xerox Corporation in the United States and/or other countries.

CareAR™ is a trademark of CareAR, Inc. in the United States and/or other countries.


Justin Capella, Xerox, +1-203-258-6535,

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