Ubimax Rolls out its Frontline Solution on RealWear HMT-1 to All U.S. Dealerships of Premium Automaker
Ubimax, the global market leader for industrial augmented reality
based wearable computing solutions, equips all 347 BMW Centers and
selected MINI Dealers in the U.S. with Ubimax Frontline running on
RealWear HMT-1 head-mounted devices.
ATLANTA–(BUSINESS WIRE)–#AR–Ubimax announced today that it will supply all 347 BMW Centers and
selected MINI Dealers in the U.S. with Ubimax Frontline running on
RealWear HMT-1 devices. The Ubimax solution will offer faster access to
technical information and real-time remote-support from BMW engineers
with the goal of reducing repair and maintenance times, increasing
workshop efficiency and ultimately improving customer satisfaction.
As part of BMW of North America’s all-new technical information system,
Ubimax Frontline running on RealWear
HMT-1 devices adds to the success of BMW’s after-sales process
efficiency. Technicians in workshops can now connect with engineers and
other experts at BMW directly via Ubimax’s hands-free remote support
solution xAssist and jointly resolves issues in a fast and more
efficient manner. The expert can project step-by-step technical
bulletins and schematic drawings onto the display inside the
technicians’ display, as well as take screen shots and enlarge images
for better visibility. Having full access to the Ubimax Frontline
Platform further allows technicians to open and view documents via voice
instructions, directly document defects and problems during the repair
process using speech-to-text functionality and the built-in camera for
photo and video capture.
Claus Eberhart, VP Aftersales, BMW of North America comments on the
introduction of the new technical information system: “This is a great
example of how we are applying new technologies to help our technicians
work more efficiently and further our commitment to offering the best
possible service experience for BMW customers. By solving issues faster,
BMW dealers can get customers back into their cars sooner.”
Dr. Hendrik Witt, co-founder and CEO of Ubimax, is excited about the
cooperation: “We are honored that BMW trusts in our industry-leading
position. To see BMW rolling out Ubimax Frontline across the entire U.S.
is another great testimony of how beneficial our technology is for the
after-sales service business.”
Andy Lowery, co-founder and CEO of RealWear, adds: “We are thrilled to
see BMW embrace safe, hands-free connected worker programs. BMW, Ubimax
and RealWear have formed an ideal team to lead the digital
transformation of automotive servicing. RealWear is proud to see HMT-1
on the path to become a standard part of the automotive technician’s
tool belt thanks to leaders like BMW and Ubimax.”
Additional images for media use available here.
About Ubimax
Ubimax is the leading provider of fully integrated industrial augmented
reality (AR) solutions. The solution platform Ubimax Frontline improves
manual work processes across industries along the entire value chain on
the basis of the latest wearable computing technologies. The solutions
are designed to consciously empower the hands-on worker in an
increasingly digitized working environment. ABI Research calls Ubimax
the world’s leading company for industrial wearables and augmented
reality solutions. The Ubimax Frontline solutions have received numerous
awards, including the Auggie Award for “Best Enterprise Solution”, the
MHI Award for “Best IT Innovation” and the Automotive Logistics Award.
In addition to offices in Atlanta and Palo Alto, Ubimax has four
additional offices in Germany and Mexico. With more than ten years of
industry experience and a remarkable track record in wearable computing,
augmented reality, mixed reality, and sensor systems, Ubimax is leading
the way. Ubimax today serves more than 250 customers worldwide and
continues to grow.
About RealWear
RealWear® is a knowledge transfer company providing in-situ information
and in-the-field training with software and hardware to help people
improve safety and increase productivity at work. The company’s flagship
product is the HMT-1®, which won an Auggie award for best headworn
device, is the first ruggedized head-mounted wearable Android-class
tablet computer that frees a worker’s hands for dangerous jobs. The
hands-free monocular HMT-1 is purpose-built for Connected Worker
programs in the industrial enterprise, safely controlled with your
voice, even in noisy environments. With a growing number of hands-free
partner solutions, enterprise customers gain instant knowledge with
remote mentor, document navigation, industrial IoT visualization and
digital workflow solutions. Global leaders in energy, manufacturing and
automotive industries trust the HMT-1 and HMT-1Z1 to empower and connect
their global workforce.
Contacts
Ubimax
Carly Kroll
carly.kroll@ubimax.com
RealWear, Inc.
Aaron Cohen
aaron@realwear.com
415-819-7791