Altice USA Reports First Quarter 2019 Results

NEW YORK–(BUSINESS WIRE)–Altice USA (NYSE:ATUS) today reported results for the first quarter
ended March 31, 2019.

Dexter Goei, Altice USA Chief Executive Officer, said: Altice
USA has made a great start to 2019 as we continue to realize the
benefits of our ongoing investments to improve the customer experience
and deliver state-of-the-art connectivity services, advanced business
solutions and high-quality content. Altice One is delivering the best
ever video customer performance for Altice USA. With our focus on
network investment we continue to see improved broadband customer growth
and significant growth in the demand for higher speeds and data usage.
Finally, we are on track with all our new growth initiatives including
the launch of our wireless service this summer, accelerating our
fiber-to-the-home deployment and enhancing the growth of our advanced
advertising and news platforms, now including Cheddar.”

Altice USA Key Financial Highlights

  • Revenue growth +2.9% YoY in Q1 2019 to $2.40 billion, driven by
    Residential revenue growth of +2.4%, Business services revenue growth
    of +5.3% and advertising revenue growth of +6.8%.
  • Net loss reduced to $25 million in Q1 2019, or $0.04/share (from $129
    million in Q1 2018, or $0.17/share).
  • Adjusted EBITDA grew +5.3% YoY to $1.03 billion, an Adjusted EBITDA
    margin of 43.1% in Q1 2019 (+6.7% YoY Adjusted EBITDA growth and 43.7%
    Adjusted EBITDA margin excluding the impact of consolidating i24NEWS
    and mobile losses)(1).
  • Free Cash Flow(2) declined -5.6% YoY in Q1 2019 to $164
    million mainly reflecting higher investment in key growth initiatives
    including Altice One, fiber (FTTH), new home build expansion and
    mobile.
  • 2019 guidance reiterated including $1.5 billion of share repurchases
    ($600 million in Q1 2019).
     
Three Months Ended

March 31,

($k) 2019   2018
Actual Actual
 
Revenue $ 2,396,567 $ 2,329,714
Net loss attributable to Altice USA, Inc. stockholders (24,999 ) (128,951 )
Adjusted EBITDA(1) 1,032,940 980,953
Capital Expenditures (cash) 340,386 257,615
 

Altice USA Key Operational Highlights

  • Altice One is delivering the best ever video customer performance for
    Altice USA, including growth at Suddenlink for the second consecutive
    quarter. Altice USA’s ongoing network investment is supporting
    continued strong growth in data as well. Optimum also benefited
    compared to the prior year quarter where performance was impacted by
    multiple snowstorms and a programming dispute.
  • Total unique Residential customer relationships grew +0.4% YoY with
    quarterly net additions of +22k in Q1 2019; significantly improved
    compared to prior year (vs. +8k in Q1 2018):

    • Video RGU quarterly net losses of -10k in Q1 2019 were
      significantly better than the prior year (vs. -30k in Q1 2018) and
      represent the best ever video customer performance for Altice USA;
    • Residential broadband RGU quarterly net additions of +37k were
      also ahead of the prior year (vs. +26k in Q1 2018);
    • Residential ARPU per unique customer increased 2.1% YoY to $142.6
      in Q1 2019, supporting Residential revenue growth of +2.4% YoY.
  • Business services revenue growth of +5.3% YoY in Q1 2019 with
    continued strength in Enterprise & Carrier segment +6.0% YoY and SMB
    +4.8% YoY.
  • Advertising revenue growth of 6.8% YoY in Q1 2019 supported by the
    growth of local and national multi-screen advertising solutions
    provided by a4.
  • Continued network investment is supporting an increased demand for
    higher speed tiers and significant growth in data usage; the average
    broadband speed taken by Altice USA’s customer base increased 29% YoY
    to 191 Mbps at the end of Q1 2019 and average household data usage
    reached over 280GB (continuing to grow over 20% YoY).
  • Altice USA has reached approximately 400k unique Altice One customers(3)
    (approximately 12% of total video customers) with the highest
    ever net promoter scores for video and broadband; successful launch of
    the new Altice One Operating System 3.0 in April 2019.

Altice USA FY 2019 Outlook Reiterated

For the full year 2019 Altice USA expects:

  • Revenue growth of 2.5-3.0% YoY.
  • Adjusted EBITDA margin expansion (ex-mobile).
  • Increased investment for the continued rollout of Altice One, FTTH,
    and new mobile network with annual capex within a range of $1.3
    billion to $1.4 billion.
  • Free Cash Flow growth (compared to $1.35 billion in FY 2018) including
    mobile related costs.
  • Year-end leverage target unchanged at 4.5x to 5.0x net debt / Adjusted
    EBITDA (L2QA basis).
  • Share repurchases of $1.5 billion (ex-M&A).

Additional Q1 2019 Highlights

Product & Service Enhancements

Altice USA continues to expand the presence of Altice One across the
U.S., now with approximately 400,000 customers across the country. A
major update to Altice One was introduced in April 2019 with the launch
of the Operating System 3.0, which brings users a new sports hub, an
enhanced home screen, and voice guidance, allowing for better search and
discovery and an overall easier and more accessible experience.

Network Investments to Enhance Broadband Speeds, Video Services
and Reliability

Altice Fiber symmetrical 1 Gbps (Gigabit) internet service over Altice’s
new FTTH network continues to be rolled out to residential customers in
select areas of Long Island, New Jersey and Connecticut. Altice Fiber
provides an unmatched experience to support the most data intensive
activities, from streaming 4K ultra-high-definition (UHD) and
high-definition (HD) video on multiple devices, enjoying multi-player
gaming experiences, video chat, streaming music, high quality virtual
and augmented reality experiences, and downloading large files
simultaneously on dozens of devices at once.

As well as driving additional medium-term operating efficiencies, Altice
USA’s FTTH network is expected to reduce long-term capital intensity.
The new fiber network will offer a better customer experience driving
lower interactions and lower technical service visit requirements, as
well as structurally reducing maintenance, power costs and customer
premise equipment costs.

In addition to its fiber deployment, Altice USA continues to enhance
broadband services on its existing hybrid fiber-coaxial (HFC) network in
the Optimum service area, now delivering broadband speeds of up to 400
Mbps for residential customers and with plans to launch 1 Gbps service
with an upgrade to DOCSIS 3.1 and smart WiFi capabilities over HFC in
2019. In addition, the company is adding further Gigabit capacity in
certain areas in the Suddenlink service area, and continuing to expand
the footprint through new home builds at an accelerated pace.

These upgrades are allowing the company to meet customer demand for
higher broadband speeds. The average broadband speed taken by Altice
USA’s customer base growing 29% YoY to 191 Mbps at the end of Q1 2019
(from 149 Mbps at the end of Q1 2018 and just 70 Mbps at the end of Q1
2017).

Average household data usage has reached over 280GB per month at the end
of Q1 2019 and grew over 20% YoY as customers are using Altice USA’s
broadband services more and more. Optimum customers are connecting 12
devices in the home on average. Altice One is also improving customers’
broadband experience with an advanced WiFi router and WiFi mini
repeaters, demonstrated by approximately 40% improvement in WiFi
throughput and attenuation compared to legacy customer premise equipment.

Mobile

Altice USA has completed the development of its core network to support
its infrastructure-based MVNO including upgrading and expanding its WiFi
network. Approximately 19 thousand AirStrands have been deployed with
the Sprint partnership in less than a year, representing the quickest
and largest deployment of its kind in the United States to date,
leveraging Altice USA’s existing network infrastructure. As of the first
quarter of 2019, Altice USA has signed major mobile handset partnerships
and has also developed its IT platform focused on a digital-first
experience. The commercial launch of a mobile service for Altice USA
customers is on track for the summer of 2019.

Advertising

Altice USA’s advanced advertising unit, a4, continues to deliver on its
mission of simplifying the complex nature of digital advertising by
adding OTT and connected TV set environments to its all-in-one media
planning and delivery platform, Athena. This addition further enhances
a4’s existing ability to deliver advanced solutions for clients helping
them identify and reach their desired audiences across all screens
within a single household and in all formats. This offering extends the
guarantee of measurability and analytics of reach and frequency among
all devices inside the universe of targeted households available through
a4.

Altice USA News and Cheddar Acquisition

Altice USA has reached an agreement to acquire Cheddar, the
digital-first news company, for $200 million, subject to certain closing
adjustments as set forth in the merger agreement. With this acquisition,
Altice broadens its portfolio of high-quality news businesses by adding
Cheddar’s innovative digital-first, live business, general news and
college network focused on young professional and millennial audiences.
The transaction is expected to close in the next two months upon receipt
of regulatory approval.

The Cheddar networks are available in approximately 40 million pay TV
homes through multichannel video programming distributors (MVPDs), all
virtual MVPDs (YouTube TV, Sling, Hulu Live, DIRECTV NOW, etc.), leading
free TV systems (Pluto, Roku Channel, etc.), and a campus network of
1,600 owned and operated screens on 600 campuses. Cheddar recently
expanded distribution to millions of homes through various cable
systems, reaching carriage agreements with Comcast, Charter and Altice
USA. Cheddar is available on nearly all OTT subscription pay TV services
in the U.S., and has a widespread presence across Facebook, Instagram,
Twitter, LinkedIn, Snapchat and other social platforms generating over
400 million video views per month.

With the acquisition of Cheddar, Altice’s full suite of news offerings
now covers hyper-local, national, business and international content,
reaching broader and more diverse audiences on both digital and linear
formats. Cheddar Founder and CEO Jon Steinberg will join Altice USA to
lead the news division inclusive of Cheddar, News 12 and i24NEWS.

Altice USA’s News 12 Networks is the main source of local news among
adults in the New York Tri-State area, according to a new study from Pew
Research Center.(4) News 12 recently received 51 New York
Emmy® Award nominations (up from 34 the year before), was honored as a
finalist in ten New York Associated Press Award categories, and won four
regional Edward R. Murrow awards. Viewership continues to grow, as
evidenced by Nielsen ratings. In Q1 2019, News 12 Networks achieved its
sixth consecutive quarter of YoY growth in the M-F 5-9 AM daypart among
adults aged 25-54, and saw a 20% increase in ratings over the prior year
quarter among adults aged 25-54 during the M-F 6-9 AM daypart.

In addition, i24NEWS has now increased its distribution with carriage
agreements with some of the largest MVPDs, highlighting the desire for
high-quality independent reporting in the U.S.

Corporate Culture

Altice USA understands that to compete in the highly competitive
businesses of media, telecommunications and technology that talent and
culture are critical components of its present day and future success.
To that end, Altice USA has focused on ensuring that it is a company
that attracts and retains best-in-class talent across all areas of the
company. In acknowledgment of the company’s progress, Altice USA was
recently named by Forbes as a Best Employer for 2019 – a
distinction realized through a nationwide anonymous survey of working
professionals. In addition, Altice USA was also recognized as a Best
Place to Work for LGBTQ Equality
after scoring a perfect 100 on this
year’s Corporate Equality Index – the Human Rights Campaign Foundation’s
prestigious national ranking that recognizes workplaces with policies
and practices that create inclusive environments for lesbian, gay,
bisexual, transgender and queer employees to thrive.

Share Repurchases

From January 1 through March 31, 2019, Altice USA repurchased an
aggregate of 29,255,674 shares for a total purchase price of
approximately $600 million, equivalent to $20.51 per share. The acquired
shares were retired and the cost for these shares was recorded in
paid-in capital in Altice USA’s consolidated balance sheet. As of March
31, 2019, Altice USA had 679,784,612 combined Class A and Class B shares
outstanding.

For the full year 2019, Altice USA is targeting $1.5 billion of share
repurchases excluding any potential merger, asset sale and acquisition
(M&A) activity. The acquisition of Cheddar will not impact this target.

Financial and Operational Review

For quarter ended March 31, 2019 compared to quarter ended March 31,
2018

  • Reported revenue growth for Altice USA of +2.9% to $2.397 billion.
  • Net loss reduced to $25 million in Q1 2019, or $0.04/share (from $129
    million in Q1 2018, or $0.17/share)
  • Adjusted EBITDA grew +5.3% to $1.033 billion with an Adjusted EBITDA
    margin of 43.1% (+6.7% Adjusted EBITDA growth and margin of 43.7%
    excluding impact of consolidating i24NEWS and mobile losses).
  • Cash capex for Altice USA was $340 million in Q1 2019, representing
    14.2% of revenue (10.0% excluding mobile and FTTH / new home build
    capex).
  • Operating Free Cash Flow(5) declined -4.3% to $693 million,
    mostly reflecting increased investment in FTTH, new home build, DOCSIS
    3.1 and mobile.
  • Altice USA saw significantly improved residential customer trends with
    total unique Residential customer relationship quarterly net additions
    of +22k in Q1 2019 (vs. +8k in Q1 2018). This included Residential
    broadband RGU net additions of +37k, video RGU net losses of -10k, and
    telephony RGU net losses of -20k in Q1 2019 (vs. +26k, -30k, and -8k,
    respectively, in Q1 2018). Altice USA Residential ARPU increased +2.1%
    to $142.57.
  • Altice USA’s Business services revenue increased +5.3% with the
    Enterprise & Carrier segment growing +6.0% and SMB revenue growing
    +4.8%. Altice USA continues to make progress with new initiatives
    including Business Hosted Voice for SMB customers and security / DDOS
    protection for mid-market enterprise customers. The overall SMB
    customer base grew by +1.4% due to improved value proposition with
    voice and data bundles and reduced churn.
  • Altice USA’s Advertising revenue increased +6.8% due to an increase in
    targeted data and analytics revenue. Altice USA, through its data and
    analytics subsidiary a4, is seeing strong growth with Athena, a
    self-serve client application for end-to-end multi-screen campaign
    management with “one-stop shopping” for advertisers (now including a
    new OTT advertising solution). Athena is the main growth driver of a4
    and is being used by more and more customers, providing local and
    national advertising solutions with in-depth reporting, measurement
    and analytics.
  • Altice USA’s programming costs increased +4.6% due primarily to an
    increase in contractual programming rates, partially offset by the
    decrease in video customers. Programming costs per video customer are
    still expected to increase by high single digits going forward (+7.4%
    in Q1 2019).
  • Net debt for Altice USA at the end of the first quarter was $22.047
    billion on a reported basis(6), an increase of $639 million
    from the end of the fourth quarter of 2018 reflecting $600 million of
    share repurchases and redemption costs, accrued interest, fees and
    other expenses related to refinancing activity, partially offset by
    free cash flow generation of $164 million. This represents
    consolidated L2QA net leverage for Altice USA of 5.2x on a reported
    basis at the end of March 2019 (5.2x LTM). The year-end leverage
    target for Altice USA remains 4.5-5.0x net debt to EBITDA.
  • Altice USA’s blended weighted average cost of debt was 6.2% and the
    blended weighted average life was 6.4 years at the end of March 2019.
    There are no significant maturities until 2021 (none in 2019) and
    near-term maturities could be covered by ~$2.5 billion revolving
    credit facility.
 
Altice USA Consolidated Operating Results
(In thousands, except per share data)
     
Three Months Ended March 31,
2019   2018
Actual Actual
Revenue:
Video $ 1,017,330 $ 1,033,708
Broadband 775,573 701,621
Telephony 154,464 166,038
Business services and wholesale 350,689 333,090
Advertising 93,545 87,582
Other   4,966     7,675  
Total revenue   2,396,567     2,329,714  
Operating expenses:
Programming and other direct costs 812,985 787,361
Other operating expenses 564,432 583,023
Restructuring and other expense 15,244 3,587
Depreciation and amortization (including impairments)   561,428     642,705  
Operating income 442,478 313,038
Other income (expense):
Interest expense, net (386,464 ) (374,155 )
Gain (loss) on investments and sale of affiliate interests, net 254,725 (248,602 )
Gain (loss) on derivative contracts, net (177,029 ) 168,352
Loss on interest rate swap contracts (23,672 ) (31,922 )
Loss on extinguishment of debt and write-off of deferred financing
costs
(157,902 ) (4,705 )
Other income (expense), net   80     (11,658 )
Loss before income taxes (47,784 ) (189,652 )
Income tax benefit   22,586     60,703  
Net loss (25,198 ) (128,949 )
Net loss (income) attributable to noncontrolling interests   199     (2 )
Net loss attributable to Altice USA stockholders $ (24,999 ) $ (128,951 )
Basic and diluted net loss per share $ (0.04 ) $ (0.17 )
 
Basic and diluted weighted average common shares   695,528     737,069  
 

Reconciliation of Net Loss to Adjusted EBITDA and Adjusted EBITDA
less Cash Capital Expenditures:

We define Adjusted EBITDA, which is a non-GAAP financial measure, as net
income (loss) excluding income taxes, other non-operating income or
expenses, loss on extinguishment of debt and write-off of deferred
financing costs, gain (loss) on interest rate swap contracts, gain
(loss) on derivative contracts, gain (loss) on investments and sale of
affiliate interests, net, interest expense (including cash interest
expense), interest income, depreciation and amortization (including
impairments), share-based compensation expense or benefit, restructuring
expense or credits and transaction expenses.

We believe Adjusted EBITDA is an appropriate measure for evaluating the
operating performance of the Company. Adjusted EBITDA and similar
measures with similar titles are common performance measures used by
investors, analysts and peers to compare performance in our industry.
Internally, we use revenue and Adjusted EBITDA measures as important
indicators of our business performance, and evaluate management’s
effectiveness with specific reference to these indicators. We believe
Adjusted EBITDA provides management and investors a useful measure for
period-to-period comparisons of our core business and operating results
by excluding items that are not comparable across reporting periods or
that do not otherwise relate to the Company’s ongoing operating results.
Adjusted EBITDA should be viewed as a supplement to and not a substitute
for operating income (loss), net income (loss), and other measures of
performance presented in accordance with GAAP. Since Adjusted EBITDA is
not a measure of performance calculated in accordance with GAAP, this
measure may not be comparable to similar measures with similar titles
used by other companies.

We also use Adjusted EBITDA less cash Capital Expenditures, or Operating
Free Cash Flow, as an indicator of the Company’s financial performance.
We believe this measure is one of several benchmarks used by investors,
analysts and peers for comparison of performance in the Company’s
industry, although it may not be directly comparable to similar measures
reported by other companies.

     
Altice USA Three Months Ended March 31,
(Dollars in thousands) 2019   2018
Actual Actual

Net loss

$ (25,198 ) $ (128,949 )
Income tax benefit (22,586 ) (60,703 )
Other expense (income), net (80 ) 11,658
Loss on interest rate swap contracts 23,672 31,922
Loss (gain) on derivative contracts, net 177,029 (168,352 )
Loss (gain) on investments and sales of affiliate interests, net (254,725 ) 248,602
Loss on extinguishment of debt and write-off of deferred financing
costs
157,902 4,705
Interest expense, net 386,464 374,155
Depreciation and amortization 561,428 642,705
Restructuring and other expense 15,244 3,587
Share-based compensation   13,790     21,623  
Adjusted EBITDA $ 1,032,940   $ 980,953  
Capital Expenditures (accrued)   305,650     216,665  
Adjusted EBITDA less Capex (accrued) $ 727,290   $ 764,288  
Capital Expenditures (cash)   340,386     257,615  
Adjusted EBITDA less Capex (cash) $ 692,554   $ 723,338  
 
 
Altice USA Customer Metrics (in thousands, except per
customer amounts)
 
      Q1-18   Q2-18   Q3-18   Q4-18   FY-18   Q1-19
Homes passed (7) 8,642.0 8,671.0 8,701.7 8,737.3 8,737.3 8,761.9
Residential 4,543.4 4,539.8 4,534.9 4,542.1 4,542.1 4,563.7
SMB 373.2 375.3 376.3 377.5 377.5 378.4
Total Unique Customer Relationships (8) 4,916.6 4,915.1 4,911.2 4,919.6 4,919.6 4,942.1
Video 3,375.1 3,350.9 3,322.8 3,307.5 3,307.5 3,297.3
Broadband 4,072.6 4,082.1 4,096.3 4,118.1 4,118.1 4,155.0
Telephony 2,549.7 2,545.6 2,533.5 2,531.2 2,531.2 2,511.1
Total Residential RGUs 9,997.4 9,978.6 9,952.6 9,956.8 9,956.8 9,963.4
Residential ARPU ($) (9) 139.63 140.19 142.96 142.44 141.32 142.57
 

Consolidated Net Debt as of March 31, 2019,
Actual

                    Altice USA (CSC Holdings) In $m       Actual   Coupon / Margin   Maturity
Guaranteed Notes       1,096   5.375%   2023
Guaranteed Notes 1,000 6.625% 2025
Guaranteed Notes 1,499 5.500% 2026
Guaranteed Notes 1,310 5.500% 2027
Guaranteed Notes 1,000 5.375% 2028
Guaranteed Notes 1,750 6.500% 2029
Senior Notes 1,000 6.750% 2021
Senior Notes 1,241 5.125% 2021
Senior Notes 750 5.250% 2024
Senior Notes 1,684 10.875% 2025
Senior Notes 618 7.750% 2025
Senior Notes 1,046 7.500% 2028
Term Loan 2,948 L+2.250% 2025
Term Loan B-2 1,489 L+2.50% 2026
Term Loan B-3 1,275 L+2.250% 2026
New Term Loan B-4 1,000 L+3.000% 2027
Drawn RCF 300 L+2.250% 2021,2024
Other debt & leases       88        
CSC Holdings Total Debt       21,094        
Senior Notes 500 8.000% 2020
Senior Notes 649 5.875% 2022
Legacy unexchanged Cequel Notes       15        
Cablevision Total Debt       22,258        
Total Cash       (123)        
Cablevision Net Debt       22,135        
Altice USA Net Debt 22,135
Undrawn RCF 2,263
WACD (%) 6.2%
 

Altice USA Net Leverage Schedules as of March
31, 2019 ($m)

     

Altice USA

Actual
Gross Debt Consolidated $22,258
Cash (123)
Net Debt Consolidated $22,135
LTM EBITDA(10) $4,222.6
L2QA EBITDA $4,278.0
Net Leverage (LTM) 5.2x
Net Leverage (L2QA) 5.2x
 

Altice USA Reconciliation to Financial
Reported Debt

Actual
Total Debenture and Loans from Financial Institutions (Carrying
Amount)
$21,763
Unamortized Financing Costs 240
Fair Value Adjustments 167
Total Value of Debenture and Loans from Financial Institutions
(Principal Amount)
22,170
Other Debt & Capital Leases 88
Gross Debt Consolidated 22,258
Cash (123)
Net Debt Consolidated $22,135

About Altice USA

Altice USA (NYSE: ATUS) is one of the largest broadband communications
and video services providers in the United States, delivering broadband,
pay television, telephony services, proprietary content and advertising
services to approximately 4.9 million Residential and Business customers
across 21 states through its Optimum and Suddenlink brands.

 
 
 

___________________________________

(1) See “Reconciliation of Net Loss to Adjusted EBITDA and Adjusted
EBITDA less Cash Capital Expenditures” on page 8 of this release.
Adjusted EBITDA growth of 6.7% excluding approximately $10.4m of
costs relating to the impact of consolidating i24NEWS losses and
excluding $3.2m of losses related to Altice USA’s mobile business in
the current period.
(2) Free Cash Flow defined as cash flow from operating activities less
cash capital expenditures (including deductions of cash interest,
cash taxes and net changes in working capital).
(3) As of April 2019.
(4) The study, based on a survey of approximately 35,000 adults across
the United States, focused on how Americans learn about and consume
local news in their communities. In response to an open-ended
question, News 12 Networks was named by more respondents than any
other local news source in the area, including all major local
broadcast affiliates, and twice as many times as the next leading
network.
(5) Operating Free Cash Flow (“OpFCF”) defined as Adjusted EBITDA less
cash capital expenditures. See “Reconciliation of Net Loss to
Adjusted EBITDA and Adjusted EBITDA less Cash Capital Expenditures”
on page 8 of this release.
(6) Excluding leases / other debt.
(7) Homes passed represents the estimated number of single residence
homes, apartments and condominium units passed by the cable
distribution network in areas serviceable without further extending
the transmission lines. In addition, it includes commercial
establishments that have connected to our cable distribution
network. For Suddenlink, broadband services were not available to
approximately 100 homes passed and telephony services were not
available to approximately 600 homes passed.
(8) Customers represent each customer account (set up and segregated by
customer name and address), weighted equally and counted as one
customer, regardless of size, revenue generated, or number of boxes,
units, or outlets. In calculating the number of customers, we count
all customers other than inactive/disconnected customers. Free
accounts are included in the customer counts along with all active
accounts, but they are limited to a prescribed group. Most of these
accounts are also not entirely free, as they typically generate
revenue through pay-per-view or other pay services and certain
equipment fees. Free status is not granted to regular customers as a
promotion. In counting bulk Residential customers, such as an
apartment building, we count each subscribing family unit within the
building as one customer, but do not count the master account for
the entire building as a customer. We count a bulk commercial
customer, such as a hotel, as one customer, and do not count
individual room units at that hotel.
(9) ARPU calculated by dividing the average monthly revenue for the
respective quarter or annual periods derived from the sale of
broadband, pay television and telephony services to Residential
customers by the average number of total Residential customers for
the same period.
(10) Excluding management fees.

Contacts

Head of Investor Relations
Nick Brown: +1 917 589 9983 / [email protected].com

Head of Communications
Lisa Anselmo: +1 929 418 4362 / [email protected]

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